Disclosure on Privacy

This privacy statement describes the way www.delerah.com (the "site" or "us") collects, uses and disseminates your personal data when you visit or make a purchase on the site.

Collection of personal information
When you visit the site, we collect some information about your device, your interaction with the site and the information you need to process your purchases. We can also collect more information if you contact us for customer support. In this Privacy Policy, we refer to any information that can identify an individual uniquely (including the information below) as "personal information". For more information on what personal information we collect and why.

Device information

Examples of personal information collected: version of the web browser, IP address, time zone, cookies information, such as sites or products view, search terms and how to interact with the site.
Purpose of the collection: Load the site accurately for the user and perform analysis on the use of the site to optimize our site.
Collection source: Automatic collection when accessing our site using cookies, log files, web beacon, tags or pixels
Disclosure for commercial purposes: shared with our ShopFy processor
Order information

Examples of personal information collected: name, billing address, shipping address, payment information (including credit card numbers), e-mail address and telephone number.
The purpose of the collection: provide you with products or services to fulfill our contract, process your payment information, organize the shipment and provide you with invoices and / or order confirmations, communicate with you, examine our orders for potential risks or fraud and, If in line with the preferences you have shared with us, provide information or advertising related to our products or services.
Collection source: collection with you.
Disclosure for commercial purposes: shared with our shople shop.
Customer support information

Examples of personal information collected: as above.
The purpose of the collection: to provide assistance to customers.
Collection source: collection with you.

The site is not intended for people under the age of 18. We do not intentionally collect personal information from children. If the user is the parent or the guardian and believes that his child provided us with personal information, please contact us at the underlying address to request cancellation.

Sharing of personal information
We share your personal information with service providers to help us provide our services and fulfill our contracts with you, as described above. For example:

We use Shopify to feed our online store. You can read more about how Shopify uses your Personal Information here: https://www.shopify.com/legal/privacy.
We can share your personal information to comply with applicable laws and regulations, to respond to a summons, to a search mandate or other legitimate requests for information we receive, or to otherwise protect our rights.
Behavioral advertising
As described above, we use your personal data to provide you with targeted advertisements or marketing communications that we believe can be of your interest. For example:

We use Google Analytics to help us understand how our customers use the site. For more information on using personal data by Google, see website: https://policies.google.com/privacy?hl=en.You You can also choose not to use Google Analytics: https://tools.google.com/dlpage/gaoptout.
We share with our advertising partners information on your site use, on your purchases and your interaction with our ads on other websites. We collect and share some of this information directly with our advertising partners and, in some cases, through the use of cookies or other similar technologies (to which the user can give his consent, depending on the position of him).
For more information on how targeted advertising works, you can visit the Educational page of Network Advertising Initiative ("Nai") at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work .
You can choose not to advertise targeted:

Facebook - https://www.facebook.com/setings/?tab=Ads
Google - https://www.google.com/settings/ads/anonymous
Bing - https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads]
Furthermore, you can give up some of these services by visiting the opt-out portal of the Digital Advertising Alliance at: http://optout.aboutads.info/.

Use of personal information
We use your personal data to provide you with our services, including: the offer of products for sale, payments processing, shipping and evasion of your order, and the update to new products, services and offers.

[Include the following section if your store is located in Europe or if you have customers in Europe].

Legal basis
Pursuant to the general regulation on the protection of personal data ("GDPR"), if you are residing in the European Economic Area ("SEE"), we treat your personal data based on the following legal bases:

[Include everything that applies to your business]

Your consent;
The execution of the contract between the user and the site;
Respect for our legal obligations;
The protection of your vital interests;
To perform a task carried out in the public interest;
For our legitimate interests, which do not prevail over your fundamental rights and freedoms.
When the user makes an order through the site, we will keep his personal data for our archives, unless and until the user will ask us to delete this information. For more information on your right of cancellation, refer to the "Your rights" section below.

Automatic decision-making process
If you are residing in the EEA, you have the right to oppose an elaboration based exclusively on an automated decision-making process (which includes profiling), when this decision-making process has a legal effect on you or in any case interests you significantly.

We do not take completely automated decisions that have a legal or otherwise significant effect using customer data.

Our SHOPIFY processor uses a limited automated decision-making process to prevent fraud that do not have a legal or otherwise significant effect on you.

The services that include elements of the automated decision-making process include:

Temporary denylist of IP addresses associated with repeated failed transactions. This denylist persists for a small number of hours.
Temporary credit card denylist associated with denilitated IP addresses. This denilist persists for a small number of days.

Your rights

If you are residing in the AEA, you have the right to access personal information in our possession, to bring them to a new service and ask that your personal information is correct, updated or deleted. If you wish to exercise these rights, please contact us through the contact information below [o Insert alternative instructions for sending access, erasura, correctness and portability requests].

Your personal data will be initially treated in Ireland and subsequently transferred outside Europe for conservation and further processing, even in Canada and the United States. For more information on how data transfers comply with GDPR, see the SHOPIFY GDPR WHITEPAPER document: https://help.shopify.com/en/Manual/Your-Account/privacy/GDPR.

If you are residing in California, you have the right to access personal information in our possession (also known as 'right to know'), to bring them to a new service and requesting your personal information to be corrected, updated or deleted. If you wish to exercise these rights, please contact us through the contact information below if you want to designate an authorized agent to submit these requests on your behalf, please contact us at the address indicated below.

A cookie is a small amount of information that is downloaded to your computer or device when you visit our website. We use a number of different cookies, including functional, performance, advertising and social media or content cookies. Cookies make your browsing experience better allowing the website to remember your actions and preferences (such as the login and selection of the region). This means that it is not necessary to re-enter this information whenever you return to the site or browse from one page to another. Cookies also provide information on how people use the website, for example if it is the first time they visit the site or if they are a frequent visitor.

We use the following cookies to optimize your experience on our site and to provide our services.

Cookies needed for the operation of the store
Function name
_AB used in connection with access to the Admin.
_Secure_Session_ID Used in connection with navigation through a StoreFront.
Trolley used in connection with the shopping cart.
Cart_sig used in connection with the case.
Cart_ts used in connection with the case.
Checkout_token is used in connection with the case.
Secret is used in connection with the case.
secure_customer_sig is used in connection with the customer's login.
StoreFront_Digest is used in connection with the customer's login.
ShopIFY_U used to facilitate updating information about the customer's account.
Reporting and analysis
Function name
_tracking_consent tracking preferences.
_pagina_di_tracciamento_page landing
_s negotiate_fs negotiate the analytics.
Negotiate analytical data.
Shopify_sa_p Shopify Analytics related to marketing and references.
Shopify_sa_t Shopify Analytics related to Marketing and Referral.
Shopify_y Shopify Analytics.
_Y ShopIFY Analytics.
The duration of the permanence of a cookie on the computer or on the mobile device depends on the fact that it is a "persistent" cookie or a "session". Session cookies last until it stops browsing and persistent cookies last until expiry or cancellation. Most of the cookies we use are persistent and expire between 30 minutes and two years from the date they are downloaded to your device.

You can check and manage cookies in various ways. Please keep in mind that the removal or blockage of cookies can have a negative impact on your user experience and parts of our website may not be more accessible.

Most browsers automatically accept cookies, but you can choose whether or not to accept cookies through the browser controls, which are often found in the "Tools" or "Preferences" menu of the browser. For more information on how to change browser settings or how to block, manage or filter cookies, you can find information in your browser's help file or through sites like www.allaboutcookies.org.

Furthermore, please note that cookie block may not completely prevent the way we share information with third parties, like our advertising partners. To exercise your rights or give up certain uses of your information from these parts, please follow the instructions in the "Behavioral Advertising" section above.

Don't track
Please note that since there is no coherent understanding of the industry on how to respond to "not tracking" signals, we do not modify our data collection and use practices when we detect such a signal from your browser.

We could update this privacy statement from time to time to reflect, for example, changes to our practices or other operational, legal or regulatory reasons.

For more information on our privacy practices, if you have questions, or if you wish to present a complaint, please contact us by e-mail at info@delerah.com

Last update: 1/01/2021
If you are not satisfied with our response to your complaint, you have the right to present your complaint to the competent authority for data protection.